The transaction details with your username and password is sent to your email ID immediately after you buy the package online. Log in to www.simple-abc.com and use your password to enter into our Training Time system where you can view all the concepts under the package you have purchased.

This should not happen since we have hosted demos on premium web servers offering professional services. In case you face this problem, kindly send us an email at <support@knowledgehorizon.com> and we will take it up on top priority to resolve your reported issue. This may also happen due to other factors and we would ask that you:

1. Check if you are connected to the internet

2. Check if you have received an email from the Knowledge Horizon team after you purchased the package. Many times it happens that your inbox may be full and so you may not receive the email.

3. Ensure that you are using the right user name and password with proper case

Kindly mention your contact number in the e-mail. Our customer care personnel will get back to you to lend our assistance. We will ensure that the problem is fixed at the earliest.

You will need Flash Player – version 10 (or above) to view the concepts or demos. Our concepts are built using the latest Adobe Flash as they contain interactivities, animations and flashcards.

Following are the minimum system requirements you would need to view the concept:

1. 128 MB RAM or above

2. Windows XP or higher

3. Display Specs

        --> Resolution of 1024 x 768

        --> 32 bit color card

        --> Color Monitor meeting the above specs

4 Accessories

        --> Keyboard

        --> External Mouse

        --> Sound card

        --> Speakers or headphones

5 Software requirements

        --> Internet Explorer 6 or above

        --> Adobe Flash player version 10 or above

Click on the ‘Help’ button available on the bottom navigation panel of the concept to read more about it.